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INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing Working as a Store Supervisor you will be responsible for managing the team's performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising, and managing stock in accordance with the Company's policies and procedures. Key Responsibilities Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner. Build and maintain guest experience standards in order to build strong loyalty. Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques. Execute and Participate in projects and community events and activities with minimal supervision. Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team. Team Management and Support Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams. Understand and communicate the organization’s priorities to ensure team’s alignment with Group’s objectives Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager Create and maintain schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff Customer Centricity Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty. Manage VIP Guests relationships Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service. Operational Excellence Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand’s VM guidelines Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner. What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

"Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy - Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents. Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie's Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc.. The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades."

Operations Management Oversee daily operations of all F&B outlets, including restaurants, bars, cafes, and catering services. Develop and implement operational procedures to optimize efficiency and service quality. Monitor food and beverage quality to meet or exceed customer expectations. Ensure compliance with health, safety, and sanitation regulations. Staff Management Recruit, train, and manage F&B team members, including chefs, servers, and supervisors. Set performance standards, conduct regular evaluations, and provide feedback. Develop staff schedules and ensure adequate coverage during peak times. Financial Management Create and manage budgets, ensuring cost control and profitability. Analyze financial performance, including sales, expenses, and revenue. Develop strategies to increase profitability, such as promotions or menu updates. Customer Experience Address and resolve customer complaints or feedback professionally. Monitor customer satisfaction levels and implement improvements where needed. Innovate and refresh menus or concepts to enhance customer appeal. Procurement and Inventory Coordinate with supply chain department to source high-quality ingredients and beverages. Manage inventory, reducing waste and controlling stock levels effectively. Marketing and Promotions Collaborate with marketing teams to plan and execute promotional campaigns. Analyze market trends and customer preferences to inform strategies. Skills and Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred). Proven experience in F&B management, with at least 3-5 years in a leadership role. Strong leadership and team management skills. In-depth knowledge of F&B operations, budgeting, and cost control. Excellent customer service and communication abilities. Proficiency in F&B management software and MS Office. Ability to work in a fast-paced, high-pressure environment. Key Competencies: Leadership and motivation. Strategic thinking and problem-solving. Financial acumen and attention to detail. Creativity and innovation in menu planning and promotions. Work Environment: This role often requires flexible working hours, including evenings, weekends, and holidays. May involve standing for long periods and occasional heavy lifting.

POSITION OBJECTIVE - The position is responsible to develop, deliver and communicate visual concepts and promote the brand, products and services in-store - Train and coach the store team to perform merchant based VP and manage the daily, weekly and seasonal VP tasks Key Responsibilities Brand Image - Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities - Implements the brand specific visual merchandising standards - Coordinating store display in line with brand guidelines and strategy - Developing floor plans and maximize visual impact - Arranges merchandise, signage, fixtures and in-store layout guide - Taking Photograph in every changes done in the merchandise display - Make use of creative lighting for windows - Maximizing placement of new lines, re-merchandising the store when new trends build - Creates layout of the store according to its categories - Ensures proper merchandising of the items - Collect review and feedback of the merchandise Other Responsibilities - Working closely with the operations and brand management team to increase sales - Working with VM Manager and sales team to achieve commercial goals - Involve in Pre-Opening of the stores and timely visit to ensure that brand's standard are properly implemented and followed - Conduct research of the current market trends and lifestyle

INSPIRE | EXHILARATE | DELIGHT For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. What you'll be doing Our Perfumes Consultant is responsible for achieving optimum sales and targets by ensuring a high level of customer service and professional standards and is responsible for giving perfume advice to their clients and guiding them through perfumes and allergies routines with suitable products. Key Responsibilities Drive the business: Represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members Generate sales, while achieving line and sales targets, using fragrance and ensure all sales and operational policies are followed. Maintain a solid and accurate customer database to build strong relationship with customers and create future potential selling opportunities Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition To have an understanding of brand’s online offers and activities Participate to the brand’s events when required inside or outside the store and push fragrance sales during events, promotions and launches. Be flexible to support other stores and team members when required Stay ahead of latest trends, products and competitors Customer Centricity: Take ownership of the customer’s experience by delivering an exceptional service and brining to life the brand’s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert’s advice, proactively catering to customers’ needs, interests and preferences. Demonstrate usage and benefits of various brands and products in alignment with the retail policies. Use clienteling techniques and tools to virtually connect with customers, build one-on-one relationships based on trust to drive loyalty. (Such techniques and tools include messaging, (virtual) shopping appointments, etc.) Operational Excellence: Maintain all operating standards by ensuring merchandising levels, stock replenishment and organizing display as per the brand’s VM guidelines Report stock shortages using the stock order form and ensure stock receipt as per set procedures. Generate and maintain daily sales reports, post launch sales tracking and sell-out tracking at store level Prepare and process e-commerce orders’ fulfillment from the store within the set SLAs in terms of time and quality Demonstrate understanding of the available technological tools and use them to enhance the customer experience both in and out of the store (Clienteling app, OMS, etc.) Attend all kinds of product FR product knowledge trainings provided by the brand, company (levelled at Chalhoub University) and on Axonify in order to improve their performance/ skills. What you'll need to succeed Minimum 2 years’ experience in the beauty industry What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

"Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy - Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents. Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie's Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc.. The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades." POSITION OBJECTIVE The position is responsible for receiving, inspecting, storing and issuing merchandise for use in the shop Key Responsibiities - Receive merchandize and count it physically and electronically in order to ensure accuracy of information - Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products - Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product - Tag the newly arrived stock and / or return the products as per the instruction of senior - Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times - Ensure awareness and vigilance at all times of security in the store without any negligence - Ensure the highest standards of housekeeping standards - Flexible to work for extended hours during the Sale / Festival period - Must be physically fit and ability of heavy lifting - Record the inventory inward / outward and maintain the report of the same - Check for missing price tags and report the same - Ability to heavy lift and minimum of 10 kg weight - Assist during Stock Take processes

POSITION OBJECTIVE - The position is responsible to oversee the planning, implementation and tracking of specific project which has a beginning, an end and specified deliverables. - Responsible for effective Design Management, Vendor Management, Government Approvals, Construction Management and Handling over to the Maintenance and Operation. Key Responsibilities: - Project Excellence - Timely completion of allocated tasks. - Oversee and direct construction projects from conception to completion. - Review the project in-depth to schedule deliverables and estimate costs. - Oversee all onsite and offsite construction to monitor compliance with building and safety regulations. - Coordinate and direct construction workers and subcontractors. - Select tools, materials and equipment and track inventory. - Meet contractual conditions and performance. - Review the work progress on daily basis. - Prepare internal and external reports pertaining to job status. - Plan ahead to prevent problems and resolve any emerging ones. - Negotiate terms of agreements, draft contracts and obtain permits and licenses. - Analyze, manage and mitigate risks. - Ensure quality construction standards and the use of proper construction techniques. - Preparing tender and contract documents, including bills of quantities with the project team. - Undertake cost analysis for repair and maintenance project work. - Perform risk, value management and cost control. - Advising on procurement strategy the project. - Prepare presentation of 3D designs for brands. - Prepare and analyze costing for tenders. - Provide advice on contractual claims. - Analyze outcomes and writing detailed progress reports. - Maintain awareness of the different building contracts in current use. - Understand the implications of health and safety regulations from the Government laws and regulations.

Objective: The Human Capital Executive is responsible for providing support in the various human resource functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling. The Human Capital Executive provides advice and assistance to supervisors and staff. This may include information on training needs and opportunities, job descriptions, performance reviews and personnel policies of the Council. The position coordinates the staff recruitment process. The Human Capital Executive provides advice and support to supervisors and staff selection committees and ensures that they have accurate and timely information in order to make effective decisions. Key Responsibility: Onboarding & Employee Records Support the onboarding process by preparing offer letters, collecting joining documents, and coordinating induction logistics. Maintain accurate employee files (physical and digital) and update the HRMS with all relevant employee information and changes. Ensure all new joiners are added to group systems (payroll, email, insurance) in coordination with relevant teams. Operational HR Support Handle day-to-day employee requests including employment letters, salary certificates, ID card issuance, and HR-related queries. Assist in tracking attendance regularizations, shift changes, and leaves in coordination with the Admin and Operations teams. Generate and maintain trackers for employee lifecycle activities such as confirmations, transfers, and resignations. Engagement & Communication Assist in planning and executing employee events, birthday celebrations, and HR communication campaigns. Support employee surveys by distributing forms, collecting responses, and preparing basic summary reports. Maintain notice boards and internal communication channels with up-to-date HR information. Documentation & Reporting Prepare HR documents such as warning letters, promotion memos, and contract amendments under supervision. Maintain HR registers and logs for audit purposes, ensuring timely filing and accuracy of records. Share weekly/monthly reports related to headcount, leave balances, and employee changes as per formats provided. Process Compliance Ensure adherence to internal SOPs, approval hierarchies, and documentation protocols for all HR tasks. Participate in internal HR checks, audits, and compliance reviews by submitting required data and documents. Raise any identified gaps or employee concerns to the Senior Executive or Assistant Manager promptly. Coordination with Cross-Functional Teams Liaise with Payroll, Admin, PRO, and IT teams to ensure seamless execution of employee-related transactions. Follow up on pending approvals, documents, and system updates to ensure timely processing of HR actions. Desired Experience: The ideal Executive - Human Capital in a retail company should have 3+ years of progressive experience in human resource/HRMS/administration. Proven success in driving high level cross functional collaboration, enhancing customer engagement, and achieving & exceeding sales KPI targets for stores.

Objective: This position is responsible for the safe and timely transportation of goods using heavy vehicles between warehouses, retail outlets, and customer locations. The role ensures compliance with transport regulations, vehicle safety standards, and company delivery procedures to support efficient logistics operations. Key Responsibility: Operate heavy vehicles to transport goods as per assigned delivery schedules and routes. Ensure the vehicle is roadworthy and perform routine inspections before and after trips. Adhere to all traffic laws, safety protocols, and company transport policies. Coordinate with the transport supervisor and warehouse teams for accurate loading and unloading of goods. Secure cargo properly to prevent shifting or damage during transit. Maintain accurate delivery logs, fuel consumption records, and trip reports. Report any mechanical issues, accidents, or delays to the transport supervisor immediately. Assist in basic vehicle upkeep such as checking tire pressure, oil levels, and cleanliness. Support last-mile delivery coordination when required. Comply with all regulatory requirements related to heavy vehicle operation, including licensing and rest periods. Desired Experience: 3-5 years of proven experience driving heavy vehicles in a logistics, warehouse, or distribution setting. Valid heavy vehicle driving license (Category 4 or equivalent). Familiarity with local routes, navigation tools, and basic vehicle troubleshooting. Strong focus on safety, punctuality, and professionalism. Ability to handle documentation and communication related to delivery operations.

To execute marketing campaigns, event across various channels digital, print, in-store etc in align with brand year long marketing calendar The broad scope of the task requires heaviy co-ordination with agencies, suppliers, vendors and internal stakeholders.

Objective: The position is responsible to welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instruction. Maintains security by following procedures; monitoring logbook and issuing visitor badges. Key Responsibility: Serve visitors by greeting, welcoming, directing and announcing them appropriately. Answer, screen and forward any incoming phone calls while providing basic information when needed. Receive and sort daily mail/deliveries/couriers. Maintain security by following procedure and controlling access (monitor logbook, issue visitor badges). Update appointment calendars and schedule meetings/appointments. Perform other clerical duties such as filing, photocopying, collating, faxing etc. Perform other duties (i.e., gate pass application, salary certificate and NOC request). Record Management Assist in OHC requests for designated staffs. Maintain accurate records for the OHC requests. Processing the VIP Tags (Cancellation and Activation) Updating the tracking sheet. Confidentiality Handle sensitive information with discretion and professionalism. Customer Service Handle inquiries and provide accurate information. Resolve basic complaints or escalate as needed. Office Organization Maintain a tidy and welcoming reception area. Ensure office supplies are stocked and organized. Internal Communication Relay important messages or information to staffs. Assist in distributing internal notices or announcements. Technology Use Use office software (e.g., MS Office, booking systems). Operate office equipment (e.g., printers, switchboards). Appointment Scheduling Update calendars and schedule meetings or appointments. Coordinate meeting room bookings or availability. Desired Experience: The ideal Receptionist should have 1-3 years of experience in reception or administrative roles, preferably in a professional office setting. Proficiency in telephone etiquette, customer service, and basic office software (e.g., Microsoft Office). High school diploma or equivalent; additional certification in office administration or receptionist training may be beneficial. Strong communication, organization, and multitasking skills. Friendly demeanor, professional appearance, and ability to remain calm under pressure.

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.  Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews Drive client relationships within an omni-channel approach Provide pre-buying feedback on products Drive eNPS through people experience initiatives and culture Ensure adherence to VM guidelines and Standard operating procedures (SOPs)Ensure click and collect are conducted within SLAs (Service-level agreement)Ensure customer data is properly captured in adherence to marketing team requirements Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..Support with in-store marketing events and activations Keep abreast of all brand social media activities and campaigns Drive sell-throughs within the store Support in-store CX initiatives Provide input to what’s working well/what’s not working well within the store What you'll need to succeed Strong English communication skills What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Position Objective: Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market. Key Responsibility: Financial: To drive the store team to achieve the store target and store KPIs. To ensure store shrinkage to be less than 0.2% of the cost of sale. Process: To conduct regular financial and stock audits. To regularly update track and communicate the store dashboard. To maintain the VM standards in the store. To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management) Oversee day-to-day store operations, including opening and closing procedures. Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement. Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback. Implement and enforce company policies and procedures to ensure compliance. Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities. Develop and implement action plans based on performance metrics to drive results. Maintaining the back store operation and replenishment of the merchandise. Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees. Recruit, train, and develop a high-performing sales team. Monitor and manage store expenses, budgets, and financial goals. Customer: To drive the store team to achieve club apparel, NPS and DSES goals. To maintain a relationship with the mall management. To effectively communicate with the office back-end team regarding store-related activities. Address customer inquiries and concerns promptly, striving to exceed customer expectations. To manage people in regards with performance and conduct of store employees. Learning: To constantly upgrade the skills of self and team and create a pipeline of future store managers Identifying the learning gaps of the team and creating a process to address the same. Conduct training sessions for new hires and ongoing product knowledge sessions for the team. Desired Experience: The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.

POSITION OBJECTIVE - To work along with the company's motto of fun, festive, and memorable. Entertaining the customers while serving. - Responsible for all aspects of cake decorating operations from initiating/receiving the order through meeting customer specified pick up time of cake order. Key Responsibilities - Decorate cakes to customer specification for nature of design/theme applicable to standards and procedures. - Decorates cakes and pastries with designs, using icing bag or handmade paper cone - Attention to Detail: Cake decorators need to keep a close eye on what they are doing when creating decorations, to make sure the design is uniform. Intricate designs require keen eyes. - Stamina: Cake decorators are often on their feet for long periods of time. - Color Vision: Being able to see different colors and hues when mixing icings and creating designs is critical. - Use specific tools, like airbrush guns, modeling tools and mixers. - Assemble and prepare soft serve and cakes (or ready to decorate cakes may be used),including decorating with icing, gel, drawings, decorating kits, air brush, edible images and letterings. - Ensure all cake products meet the Cold Stone standards of quality and excellence. - Prepare and decorate cake products according to customer specifications and all - Properly and safely operate and maintain Cold Stone cake and soft serve equipment while following all health and safety standards. - Maintain an accurate inventory of decorated cakes at all times, including backup cakes during holidays, promotions and other peak cake occasions. - Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed. - Conducts sampling and actively sells products - Work as a "team" member to assure constant and consistent quality, service, cleanliness and value to each customer. - Clean work area, organize and stock needed items. Stock and execute proper rotation of Product. Keep Cold Stone cake production area and equipment clean and sanitary throughout shift. - Inform immediate supervisor promptly of all problems or unusual matters of significance. - Support and adhere to Coldstone Company Standards for Operations, Marketing/Communications and Brand Identity. - Perform other duties and responsibilities as requested by the Management Team. Health, Safety and Security - Maintain the required standard of operational hygiene according to cleaning rotas at all times. - Be aware of the Restaurant policies and procedures relating to health, hygiene, and fire life safety and ensure your direct reports do the same. - Familiarize with emergency exits and evacuation procedures. General - Comply with the company's corporate code of conduct. - Familiarize yourself with the company values and model desired behaviors. - Perform tasks as directed by the Management in pursuit of the achievement of business goals.

POSITION OBJECTIVE - Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales - Implement operating procedures at the store as per the company and Brand standards - Promote the Loyalty Program of the company for maximizing loyalty and repeat sales - Provide feedback to the Area Manager and Operations Manager with regards to employees and products Key Responsibilities - Brief and guide the staff on achievement of the daily / weekly / monthly sales target - Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss - Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs - Ensure minimal stock loss manage stockrooms - Implement the operating procedures at the store and ensure the brand and company's policies and procedures are adhered by all the staff at all the times - Apply creative techniques to achieve / exceed the store sales target - Ensure has the required stock levels to maximize the sales - Weekly audit the store administration and resolve discrepancies if any - Manage the daily roaster, leave and grievances of the retail staff - Maintain the visual merchandising standards at the stores all the time as per set VM standards - Promote the Club Apparel Loyalty Program of the company for repeat sales - Supervise the store and provide feedback to the Area Manager with regards to the employees and products - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be updated about the various brands of the group for suggestive selling to the customers - End to end store operations responsibility - Must be physically fit to stand for extended hours and heavy lifting

INSPIRE | EXHILARATE | DELIGHT For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. What you'll be doing - Our Cashier will be able to support with sales responsibilities. You will be responsible for delivering a professional presentation to customers and upholding the ideals and standards of the Group to exceed customer expectations. - Greet customers entering establishments - Maintain clean and orderly checkout areas - Resolve all customer complaints - Count money in cash drawers at the beginning of shift to ensure that amounts are correct and that there is adequate change - Recommend and provide advice on a wide variety of products and services - Answer customers' questions, and provide information on procedures or policies What you’ll need to succeed - Analytical Thinking - Strong English and Arabic communication Skills What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

"Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy - Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents. Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie's Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc.. The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades." POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities Customer Service: - Greet the customers and assist them in selecting the right product. - Convert the window shoppers to ultimate buyers. - Promote the Club Apparel Loyalty Program of the company for repeat sales - Serve Customers with the highest standards and follow the company guideline of selling ( GUEST - Greet, Understand, Explain, Sell, Thank) - Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge - Must be presentable and well-groomed at all the times - Flexible to work for extended hours during the Sale period - Must possess up to date product knowledge and ensure minimal stock loss. - Flexible to work for extended hours during the Sale period. Merchandise: - Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms - Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. - Record the inventory inward / outward and maintain the report of the same Process - Handle the POS (Point of Sale) / Billing Counter efficiently - Tally money in the cash till during the beginning / end of the shifts - Issue receipts / refunds / change to the customers correctly - Process the payments by cash / credit cards / vouchers / automatic debits - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be flexible to work for varied shifts and overtime as per the business requirement - Adhere to SOP & Loss Prevention Policies - Maintain confidentiality of the sales figures to the outside party

Position Objective: The Beauty Advisor is responsible for representing the brand by maximizing sales within the store through exceptional customer service and deep product knowledge. This role involves creating a welcoming environment, providing personalized beauty consultations, and contributing to the overall store operations and visual presentation standards as directed by the store manager or assistant store manager. Key Responsibility: Customer Service & Sales Serve as the initial point of contact for customers, offering personalized beauty consultations and product recommendations tailored to individual needs. Engage with customers in a warm, approachable manner, providing skincare advice, makeup tutorials, and product demonstrations to enhance the shopping experience. Assist customers in selecting products that meet their specific beauty needs, converting window shoppers into buyers, and building lasting customer relationships. Proactively promote and upsell the brand's products, including cross-selling complementary items from within the store or other group brands. Promote and encourage customers to join the Club Apparel Loyalty Program to drive repeat sales and brand loyalty. Product Knowledge & Brand Representation Stay updated on the latest beauty trends, product launches, and ingredients in skincare and makeup to provide accurate information to customers. Maintain a deep understanding of the brand's ethos, heritage, and products to deliver a consistent and compelling message to customers. Ensure that personal grooming and appearance reflect the brand image at all times. Demonstrate and apply makeup or skincare products to showcase their features and benefits, ensuring customers leave with a positive and informed impression of the brand. Store Operations Assist in store operational tasks, including opening and closing procedures, inventory management, and stock replenishment to ensure a well-stocked and organized sales floor. Help maintain visual presentation standards and ensure the store is clean, organized, and visually appealing according to company guidelines. Support in executing marketing and promotional activities, such as in-store events or product launches, to enhance customer engagement. Follow Standard Operating Procedures (SOPs) in handling payments, product returns, and customer complaints professionally and efficiently. Ensure compliance with health and safety standards, particularly when handling beauty products. Sales Targets & KPIs Consistently achieve or exceed individual sales targets, contributing to the overall store's performance. Track and report on key performance indicators (KPIs) such as conversion rates, average transaction values, and customer satisfaction scores. Work closely with the team to meet collective goals, supporting a collaborative and results-driven store environment. Desired Qualification: Strong knowledge of cosmetics, skincare, and beauty trends with experience in applying products. Proven customer service skills in retail, especially in beauty, and ability to build rapport with customers. Excellent communication and interpersonal skills for personalized product recommendations. A background in cosmetology or skincare is preferred but not mandatory; professional training in makeup or skincare is a plus.

"Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy - Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents. Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie's Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc.. The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades."

"Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy - Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents. Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie's Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc.. The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades."

POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities Customer Service: - Greet the customers and assist them in selecting the right product. - Convert the window shoppers to ultimate buyers. - Promote the Club Apparel Loyalty Program of the company for repeat sales - Serve Customers with the highest standards and follow the company guideline of selling ( GUEST - Greet, Understand, Explain, Sell, Thank) - Must be updated about the various brands of the group for suggestive selling to the customers - Grooming / Attitude / Knowledge - Must be presentable and well-groomed at all the times - Flexible to work for extended hours during the Sale period - Must possess up to date product knowledge and ensure minimal stock loss. - Flexible to work for extended hours during the Sale period. Merchandise: - Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms - Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. - Record the inventory inward / outward and maintain the report of the same Process - Handle the POS (Point of Sale) / Billing Counter efficiently - Tally money in the cash till during the beginning / end of the shifts - Issue receipts / refunds / change to the customers correctly - Process the payments by cash / credit cards / vouchers / automatic debits - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be flexible to work for varied shifts and overtime as per the business requirement - Adhere to SOP & Loss Prevention Policies - Maintain confidentiality of the sales figures to the outside party

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing Drive the business: Represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members Generate sales, while achieving line and sales targets, using fragrance and ensure all sales and operational policies are followed. Maintain a solid and accurate customer database to build strong relationship with customers and create future potential selling opportunities Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition To have an understanding of brand’s online offers and activities Participate to the brand’s events when required inside or outside the store and push fragrance sales during events, promotions and launches. Be flexible to support other stores and team members when required Stay ahead of latest trends, products and competitors Customer Centricity: Take ownership of the customer’s experience by delivering an exceptional service and brining to life the brand’s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert’s advice, proactively catering to customers’ needs, interests and preferences. Demonstrate usage and benefits of various brands and products in alignment with the retail policies. Use clienteling techniques and tools to virtually connect with customers, build one-on-one relationships based on trust to drive loyalty. (Such techniques and tools include messaging, (virtual) shopping appointments, etc.) Operational Excellence: Maintain all operating standards by ensuring merchandising levels, stock replenishment and organizing display as per the brand’s VM guidelines Report stock shortages using the stock order form and ensure stock receipt as per set procedures. Generate and maintain daily sales reports, post launch sales tracking and sell-out tracking at store level Prepare and process e-commerce orders’ fulfillment from the store within the set SLAs in terms of time and quality Demonstrate understanding of the available technological tools and use them to enhance the customer experience both in and out of the store (Clienteling app, OMS, etc.) Attend all kinds of product FR product knowledge trainings provided by the brand, company (levelled at Chalhoub University) and on Axonify in order to improve their performance/ skills. What you’ll need to succeed - Minimum 2 years of experience in perfume retail on floor - Strong English & Arabic Communication Skills What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

POSITION OBJECTIVE - The position is responsible to develop, deliver and communicate visual concepts and promote the brand, products and services in-store - Train and coach the store team to perform merchant based VP and manage the daily, weekly and seasonal VP tasks Key Responsibilities Brand Image - Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities - Implements the brand specific visual merchandising standards - Coordinating store display in line with brand guidelines and strategy - Developing floor plans and maximize visual impact - Arranges merchandise, signage, fixtures and in-store layout guide - Taking Photograph in every changes done in the merchandise display - Make use of creative lighting for windows - Maximizing placement of new lines, re-merchandising the store when new trends build - Creates layout of the store according to its categories - Ensures proper merchandising of the items - Collect review and feedback of the merchandise Other Responsibilities - Working closely with the operations and brand management team to increase sales - Working with VM Manager and sales team to achieve commercial goals - Involve in Pre-Opening of the stores and timely visit to ensure that brand's standard are properly implemented and followed - Conduct research of the current market trends and lifestyle

Position Objective: Stock Coordinator is responsible for receiving, inspecting, storing merchandise and maintaining accurate stock levels, organizing merchandise, and ensuring the seamless flow of products from the stockroom to the sales floor. Stock Coordinator works closely with store management, sales associates, and other team members to uphold a high standard of organization. Key Responsibility: Process: Receive merchandize and count it physically and electronically in order to ensure accuracy of information Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products. Ensure proper storage and handling of merchandise to prevent damage. Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product. Tag the newly arrived stock and / or return the products as per the instruction of senior Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times Ensure awareness and vigilance at all times of security in the store without any negligence Ensure the highest standards of housekeeping standards Flexible to work for extended hours during the Sale / Festival period Must be physically fit and ability of heavy lifting of around 10kgs of weight. Record the inventory inward / outward and maintain the report of the same Check for missing price tags and report the same Assist during Stock Take processes Desired Experience: The ideal Stock Coordinator in a retail company should have strong organizational Skills with familiarity with warehouse management system to keep track and manage stock. Previous experience in a similar stock, warehouse, or logistics role is preferred.

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company's GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities. Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor's degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

POSITION OBJECTIVE The Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled. Key Responsibilities People Management - Leads by example and demonstrates the importance of treating every team member and guest with respect - Reacts immediately to issues requiring attention during the shift - Provides ongoing, specific direction to team members - Encourages an exciting and fun work environment while motivating team members to meet goals - Trains, orientates and monitors new team members - Reports to Store Manager on team member performance (positive or negative) - Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership Hospitality Management - Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members - Responds to guest in a friendly manner while maintaining an appropriate sense of urgency - Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations Operations Management - Complies with and enforces all Tim Hortons operating standards - Ensures that all product and packaging is properly merchandised and stocked - Responsible for shift cash procedures - Maintains operational efficiency through use of the work schedule - Supervises team members to ensure primary and secondary duties are completed - Ensures all store policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies) - Keeps current on all new information (i.e., new product launched, promos and discount schemes) - Assists the Store Manager in driving sales and transactions during their shift - Completes all required shift documentation (e.g. records waste, mgr. walk thru, store checklist etc.) - Escalates to immediate superior any issues and or problems Health & Safety - Knows, understands and follows safe work practices and procedures - Uses or wears personal protective equipment or clothing as required - Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Store Manager or Area Manager - Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone - Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents Cashiering - Supervises and ensures that technical equipment in the stores are in working condition. - Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. - Receives payment by cash, credit cards, vouchers or automatic debits whenever required - Issues receipts, refunds, or change to the customers correctly whenever required - Maintains clean & orderly checkout areas

POSITION OBJECTIVE The position is responsible for receiving, inspecting, storing and issuing merchandise for use in the shop Key Responsibiities - Receive merchandize and count it physically and electronically in order to ensure accuracy of information - Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products - Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product - Tag the newly arrived stock and / or return the products as per the instruction of senior - Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times - Ensure awareness and vigilance at all times of security in the store without any negligence - Ensure the highest standards of housekeeping standards - Flexible to work for extended hours during the Sale / Festival period - Must be physically fit and ability of heavy lifting - Record the inventory inward / outward and maintain the report of the same - Check for missing price tags and report the same - Ability to heavy lift and minimum of 10 kg weight - Assist during Stock Take processes

POSITION OBJECTIVE - The position is responsible to develop, deliver and communicate visual concepts and promote the brand, products and services in-store - Train and coach the store team to perform merchant based VP and manage the daily, weekly and seasonal VP tasks Key Responsibilities Brand Image - Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities - Implements the brand specific visual merchandising standards - Coordinating store display in line with brand guidelines and strategy - Developing floor plans and maximize visual impact - Arranges merchandise, signage, fixtures and in-store layout guide - Taking Photograph in every changes done in the merchandise display - Make use of creative lighting for windows - Maximizing placement of new lines, re-merchandising the store when new trends build - Creates layout of the store according to its categories - Ensures proper merchandising of the items - Collect review and feedback of the merchandise Other Responsibilities - Working closely with the operations and brand management team to increase sales - Working with VM Manager and sales team to achieve commercial goals - Involve in Pre-Opening of the stores and timely visit to ensure that brand's standard are properly implemented and followed - Conduct research of the current market trends and lifestyle

"Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy - Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents. Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie's Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc.. The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades."

"Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy - Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents. Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie's Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc.. The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades." POSITION OBJECTIVE - The position is responsible to develop, deliver and communicate visual concepts and promote the brand, products and services in-store - Train and coach the store team to perform merchant based VP and manage the daily, weekly and seasonal VP tasks Key Responsibilities Brand Image - Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities - Implements the brand specific visual merchandising standards - Coordinating store display in line with brand guidelines and strategy - Developing floor plans and maximize visual impact - Arranges merchandise, signage, fixtures and in-store layout guide - Taking Photograph in every changes done in the merchandise display - Make use of creative lighting for windows - Maximizing placement of new lines, re-merchandising the store when new trends build - Creates layout of the store according to its categories - Ensures proper merchandising of the items - Collect review and feedback of the merchandise Other Responsibilities - Working closely with the operations and brand management team to increase sales - Working with VM Manager and sales team to achieve commercial goals - Involve in Pre-Opening of the stores and timely visit to ensure that brand's standard are properly implemented and followed - Conduct research of the current market trends and lifestyle

POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities Customer Service: - Greet the customers and assist them in selecting the right product. - Convert the window shoppers to ultimate buyers. - Promote the Club Apparel Loyalty Program of the company for repeat sales - Serve Customers with the highest standards and follow the company guideline of selling ( GUEST - Greet, Understand, Explain, Sell, Thank) - Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge - Must be presentable and well-groomed at all the times - Flexible to work for extended hours during the Sale period - Must possess up to date product knowledge and ensure minimal stock loss. - Flexible to work for extended hours during the Sale period. Merchandise: - Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms - Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. - Record the inventory inward / outward and maintain the report of the same Process - Handle the POS (Point of Sale) / Billing Counter efficiently - Tally money in the cash till during the beginning / end of the shifts - Issue receipts / refunds / change to the customers correctly - Process the payments by cash / credit cards / vouchers / automatic debits - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be flexible to work for varied shifts and overtime as per the business requirement - Adhere to SOP & Loss Prevention Policies - Maintain confidentiality of the sales figures to the outside party

POSITION OBJECTIVE - Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales - Implement operating procedures at the store as per the company and Brand standards - Promote the Loyalty Program of the company for maximizing loyalty and repeat sales - Provide feedback to the Area Manager and Operations Manager with regards to employees and products Key Responsibilities - Brief and guide the staff on achievement of the daily / weekly / monthly sales target - Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss - Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs - Ensure minimal stock loss manage stockrooms - Implement the operating procedures at the store and ensure the brand and company's policies and procedures are adhered by all the staff at all the times - Apply creative techniques to achieve / exceed the store sales target - Ensure has the required stock levels to maximize the sales - Weekly audit the store administration and resolve discrepancies if any - Manage the daily roaster, leave and grievances of the retail staff - Maintain the visual merchandising standards at the stores all the time as per set VM standards - Promote the Club Apparel Loyalty Program of the company for repeat sales - Supervise the store and provide feedback to the Area Manager with regards to the employees and products - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be updated about the various brands of the group for suggestive selling to the customers - End to end store operations responsibility - Must be physically fit to stand for extended hours and heavy lifting

POSITION OBJECTIVE - The position is responsible for generating sales and deliver customer service at its best. - Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team. Key Responsibilities Hospitality and Guest Service - Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. - Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. - Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. - Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. - Uses proper procedures to ensure the accuracy of every order for every guest. - Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. - Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests' needs. - Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. - Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations - Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. - Prepares all products as required, following the order monitor to ensure the accuracy of every order. - Communicates showcase and product needs to ensure proper product availability for guests. - Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures - Participates in and attends all store meetings and other related functions. - Follows all restaurant policies, procedures and standards. - Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. - Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering - Receives payment by cash, credit cards, vouchers or automatic debits. - Issue receipts, refunds, or change to the customers correctly. - Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. - Maintain clean and orderly checkout areas. Health & Safety - Works in compliance with occupational health and safety legislation. - Knows, understands and follows safe work practices and procedures. - Uses or wears personal protective equipment or clothing as required. - Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. - Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.

POSITION OBJECTIVE The Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled. Key Responsibilities People Management - Leads by example and demonstrates the importance of treating every team member and guest with respect - Reacts immediately to issues requiring attention during the shift - Provides ongoing, specific direction to team members - Encourages an exciting and fun work environment while motivating team members to meet goals - Trains, orientates and monitors new team members - Reports to Store Manager on team member performance (positive or negative) - Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership Hospitality Management - Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members - Responds to guest in a friendly manner while maintaining an appropriate sense of urgency - Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations Operations Management - Complies with and enforces all Tim Hortons operating standards - Ensures that all product and packaging is properly merchandised and stocked - Responsible for shift cash procedures - Maintains operational efficiency through use of the work schedule - Supervises team members to ensure primary and secondary duties are completed - Ensures all store policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies) - Keeps current on all new information (i.e., new product launched, promos and discount schemes) - Assists the Store Manager in driving sales and transactions during their shift - Completes all required shift documentation (e.g. records waste, mgr. walk thru, store checklist etc.) - Escalates to immediate superior any issues and or problems Health & Safety - Knows, understands and follows safe work practices and procedures - Uses or wears personal protective equipment or clothing as required - Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Store Manager or Area Manager - Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone - Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents Cashiering - Supervises and ensures that technical equipment in the stores are in working condition. - Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. - Receives payment by cash, credit cards, vouchers or automatic debits whenever required - Issues receipts, refunds, or change to the customers correctly whenever required - Maintains clean & orderly checkout areas

POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities Customer Service: - Greet the customers and assist them in selecting the right product. - Convert the window shoppers to ultimate buyers. - Promote the Club Apparel Loyalty Program of the company for repeat sales - Serve Customers with the highest standards and follow the company guideline of selling ( GUEST - Greet, Understand, Explain, Sell, Thank) - Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge - Must be presentable and well-groomed at all the times - Flexible to work for extended hours during the Sale period - Must possess up to date product knowledge and ensure minimal stock loss. - Flexible to work for extended hours during the Sale period. Merchandise: - Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms - Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. - Record the inventory inward / outward and maintain the report of the same Process - Handle the POS (Point of Sale) / Billing Counter efficiently - Tally money in the cash till during the beginning / end of the shifts - Issue receipts / refunds / change to the customers correctly - Process the payments by cash / credit cards / vouchers / automatic debits - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be flexible to work for varied shifts and overtime as per the business requirement - Adhere to SOP & Loss Prevention Policies - Maintain confidentiality of the sales figures to the outside party

"Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy - Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents. Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie's Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc.. The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades." Objective: This position assists the Brand Manager in planning product and assortment strategies that meet or exceed financial goals. It involves coordinating all activities related to the allocation and delivery of merchandise across stores in the region, supporting pre-season financial planning, in-season forecasting, open-to-buy management, and budgeting for new store openings. The role also ensures a balanced collection at store level, along with timely replenishments and inter-store transfers. Key Responsibility: Assist in developing merchandise plans for categories based on historical trends, sales performance, and future outlooks provided by the brand team. Analyze store profiles using key reports such as stock weeks, sales blend, and inventory by grade to support allocation decisions. Execute in-season stock analysis and balancing, markdown management, and stock vs. sales performance reviews. Plan merchandise mix and execute initial allocations and reserve management based on pre-distribution plans. Finalize seasonal assortment plans and size run books in collaboration with the Senior Merchandiser. Monitor competitor brands' product lines, pricing, and category developments. Ensure compliance with stock ageing standards and maintain stock turns in line with company policy. Support margin negotiations, order placements, and stock distribution decisions. Monitor bestsellers and slow movers, taking timely actions to drive performance. Track actual sales versus forecasts and coordinate inventory checks and replenishments based on store-level needs and upcoming events. Conduct regular market visits with the Brand Manager to assess store execution and gather competitor intelligence. Provide post-season feedback reports on product categories. Participate in seasonal markdown and sales planning in collaboration with the Category/Brand Manager. Desired Expereince: 2-5 years of experience in retail merchandising or a similar role within the fashion or lifestyle industry. Proficient in inventory management systems, MS Excel, and PowerPoint. Strong understanding of product strategy, vendor coordination, range development, and trend analysis. Bachelor's degree in Business, Retail Operations, Merchandising, or a related field is preferred.