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POSITION OBJECTIVE - The position is responsible for generating sales and deliver customer service at its best. - Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team. Key Responsibilities Hospitality and Guest Service: - Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. - Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. - Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. - Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. - Uses proper procedures to ensure the accuracy of every order for every guest. - Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. - Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests' needs. - Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. - Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations: - Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. - Prepares all products as required, following the order monitor to ensure the accuracy of every order. - Communicates showcase and product needs to ensure proper product availability for guests. - Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures: - Participates in and attends all store meetings and other related functions. - Follows all restaurant policies, procedures and standards. - Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. - Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering: - Receives payment by cash, credit cards, vouchers or automatic debits. - Issue receipts, refunds, or change to the customers correctly. - Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. - Maintain clean and orderly checkout areas. Health & Safety: - Works in compliance with occupational health and safety legislation. - Knows, understands and follows safe work practices and procedures. - Uses or wears personal protective equipment or clothing as required. - Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. - Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.

POSITION OBJECTIVE The Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled. Key Responsibilities People Management - Leads by example and demonstrates the importance of treating every team member and guest with respect - Reacts immediately to issues requiring attention during the shift - Provides ongoing, specific direction to team members - Encourages an exciting and fun work environment while motivating team members to meet goals - Trains, orientates and monitors new team members - Reports to Store Manager on team member performance (positive or negative) - Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership Hospitality Management - Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members - Responds to guest in a friendly manner while maintaining an appropriate sense of urgency - Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations Operations Management - Complies with and enforces all Tim Hortons operating standards - Ensures that all product and packaging is properly merchandised and stocked - Responsible for shift cash procedures - Maintains operational efficiency through use of the work schedule - Supervises team members to ensure primary and secondary duties are completed - Ensures all store policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies) - Keeps current on all new information (i.e., new product launched, promos and discount schemes) - Assists the Store Manager in driving sales and transactions during their shift - Completes all required shift documentation (e.g. records waste, mgr. walk thru, store checklist etc.) - Escalates to immediate superior any issues and or problems Health & Safety - Knows, understands and follows safe work practices and procedures - Uses or wears personal protective equipment or clothing as required - Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Store Manager or Area Manager - Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone - Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents Cashiering - Supervises and ensures that technical equipment in the stores are in working condition. - Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. - Receives payment by cash, credit cards, vouchers or automatic debits whenever required - Issues receipts, refunds, or change to the customers correctly whenever required - Maintains clean & orderly checkout areas

POSITION OBJECTIVE - The position is responsible for generating sales and deliver customer service at its best. - Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team. Key Responsibilities Hospitality and Guest Service - Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. - Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. - Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. - Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. - Uses proper procedures to ensure the accuracy of every order for every guest. - Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. - Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests' needs. - Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. - Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations - Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. - Prepares all products as required, following the order monitor to ensure the accuracy of every order. - Communicates showcase and product needs to ensure proper product availability for guests. - Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures - Participates in and attends all store meetings and other related functions. - Follows all restaurant policies, procedures and standards. - Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. - Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering - Receives payment by cash, credit cards, vouchers or automatic debits. - Issue receipts, refunds, or change to the customers correctly. - Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. - Maintain clean and orderly checkout areas. Health & Safety - Works in compliance with occupational health and safety legislation. - Knows, understands and follows safe work practices and procedures. - Uses or wears personal protective equipment or clothing as required. - Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. - Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.

POSITION OBJECTIVE - To work along with the company's motto of fun, festive, and memorable. Entertaining the customers while serving. - Responsible for all aspects of cake decorating operations from initiating/receiving the order through meeting customer specified pick up time of cake order. Key Responsibilities - Decorate cakes to customer specification for nature of design/theme applicable to standards and procedures. - Decorates cakes and pastries with designs, using icing bag or handmade paper cone - Attention to Detail: Cake decorators need to keep a close eye on what they are doing when creating decorations, to make sure the design is uniform. Intricate designs require keen eyes. - Stamina: Cake decorators are often on their feet for long periods of time. - Color Vision: Being able to see different colors and hues when mixing icings and creating designs is critical. - Use specific tools, like airbrush guns, modeling tools and mixers. - Assemble and prepare soft serve and cakes (or ready to decorate cakes may be used),including decorating with icing, gel, drawings, decorating kits, air brush, edible images and letterings. - Ensure all cake products meet the Cold Stone standards of quality and excellence. - Prepare and decorate cake products according to customer specifications and all - Properly and safely operate and maintain Cold Stone cake and soft serve equipment while following all health and safety standards. - Maintain an accurate inventory of decorated cakes at all times, including backup cakes during holidays, promotions and other peak cake occasions. - Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed. - Conducts sampling and actively sells products - Work as a "team" member to assure constant and consistent quality, service, cleanliness and value to each customer. - Clean work area, organize and stock needed items. Stock and execute proper rotation of Product. Keep Cold Stone cake production area and equipment clean and sanitary throughout shift. - Inform immediate supervisor promptly of all problems or unusual matters of significance. - Support and adhere to Coldstone Company Standards for Operations, Marketing/Communications and Brand Identity. - Perform other duties and responsibilities as requested by the Management Team. Health, Safety and Security - Maintain the required standard of operational hygiene according to cleaning rotas at all times. - Be aware of the Restaurant policies and procedures relating to health, hygiene, and fire life safety and ensure your direct reports do the same. - Familiarize with emergency exits and evacuation procedures. General - Comply with the company's corporate code of conduct. - Familiarize yourself with the company values and model desired behaviors. - Perform tasks as directed by the Management in pursuit of the achievement of business goals.

POSITION OBJECTIVE - The position is responsible to develop, deliver and communicate visual concepts and promote the brand, products and services in-store - Train and coach the store team to perform merchant based VP and manage the daily, weekly and seasonal VP tasks Key Responsibilities Brand Image - Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities - Implements the brand specific visual merchandising standards - Coordinating store display in line with brand guidelines and strategy - Developing floor plans and maximize visual impact - Arranges merchandise, signage, fixtures and in-store layout guide - Taking Photograph in every changes done in the merchandise display - Make use of creative lighting for windows - Maximizing placement of new lines, re-merchandising the store when new trends build - Creates layout of the store according to its categories - Ensures proper merchandising of the items - Collect review and feedback of the merchandise Other Responsibilities - Working closely with the operations and brand management team to increase sales - Working with VM Manager and sales team to achieve commercial goals - Involve in Pre-Opening of the stores and timely visit to ensure that brand's standard are properly implemented and followed - Conduct research of the current market trends and lifestyle

Join DESSANGE Excellence in the Heart of the Gulf! Located in Manama (Rd 2601, Bldg. 55, Block 326), DESSANGE Bahrain embodies French luxury, elegance, and expertise. We are seeking a passionate and experienced Salon Manager / Senior Stylist with strong leadership skills and a true commitment to excellence to join our international team. Your responsibilities Lead, motivate, and guide a multinational team toward success Ensure the quality and consistency of the DESSANGE guest experience Actively contribute to salon management (organization, performance, profitability) Support and enhance team training and professional development Build and maintain long-lasting relationships with a local and international clientele Why Join DESSANGE Bahrain? Becoming part of DESSANGE means joining a prestigious French beauty house recognized worldwide. You'll thrive in a dynamic, multicultural environment where elegance, expertise, and continuous learning come together every day. Position available immediately in Manama, Bahrain. Your profile Minimum 5 years' experience in a similar position within a premium salon environment Experience in GCC countries preferred but not essential Professional hairdressing qualifications (NVQ / SVQ3, NVQ / SVQ2 or equivalent) Strong leadership, communication, and financial management skills Passion for excellence, teamwork, and delivering exceptional guest service Send your resume, join the DESSANGE journey and shine on the international stage ! Réf: 9997a89a-722d-495c-b763-04b02e28bfeb

Rejoignez l'excellence DESSANGE au coeur du Golfe ! Le salon DESSANGE Bahreïn, situé à Manama (Rd 2601, Bldg. 55, Block 326), incarne le luxe, l'élégance et le savoir-faire à la française. Nous recherchons un(e) Manager / Coiffeur(se) Senior passionné(e), doté(e) d'un véritable sens du leadership et de l'excellence client, pour rejoindre notre équipe internationale. Vos missions Diriger, motiver et accompagner une équipe multiculturelle vers la réussite Garantir la qualité et la cohérence de l'expérience DESSANGE Participer activement à la gestion du salon (organisation, performance, rentabilité) Contribuer à la formation continue et à la montée en compétence des collaborateurs Entretenir des relations de confiance et de fidélité avec une clientèle locale et internationale exigeante Pourquoi rejoindre DESSANGE Bahreïn ? Intégrer DESSANGE, c'est évoluer dans une maison de prestige française reconnue mondialement, au sein d'un environnement stimulant et multiculturel, où l'élégance, la formation continue et la passion de la beauté se conjuguent chaque jour. Poste à pourvoir dès que possible à Manama, Bahreïn. Votre profil 5 ans d'expérience minimum dans un poste similaire au sein de salons haut de gamme Une expérience dans les pays du Golfe est un atout, sans être indispensable Qualifications professionnelles en coiffure (NVQ / SVQ3, NVQ / SVQ2 ou équivalent) Excellentes compétences en management, communication et gestion financière Goût du challenge, du service d'exception et du travail en équipe Envoyer votre CV, rejoignez l'aventure DESSANGE et rayonnez à l'international ! Réf: 2a19d1b9-f6f6-44aa-9048-a390276cf499

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Assistant Manager is responsible for serving customers on the shop floor and supporting the shop/department managers in ensuring efficient shop operations and maintaining high standards of customer service. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Counter Sales Associate is responsible for selling displayed food items, organizing counter operations, and ensuring all orders are prepared and served on time. RESPONSIBILITIES Greet and serve walk-in customers, providing high-level service through product knowledge and adhering to established procedures. Process orders received from waiters, arrange them according to service standards, and ensure timely delivery to customers within designated serving timeframes. Receive daily orders, check items against order specifications, display them in the presentation fridge, and maintain regular restocking while upholding hygiene and presentation standards. Participate in opening and closing duties in compliance with norms and internal procedures. Maintain and report all records, including daily training records, taste panels, and wastage forms. Promptly report any complaints or operational issues to the manager. Receive and process cash payments, including exchanges and money transactions, in accordance with established policies. Place orders for required products through coordination with relevant stakeholders. Receive and prepare takeaway orders, ensuring they are wrapped according to established standards, and accommodate special orders requested by customers. Ensure all operational details are clearly communicated to the team as part of maintaining a proper handover process documented in the log book. Ensure a clean environment by implementing hygiene practices such as the "Clean as you go" policy and regularly sanitizing the counter display. Complete monthly inventory for all disposable items (consumables). LANGUAGE & TECHNICAL SKILLS Language Proficiency

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Accounting Lead is responsible for overseeing and supervising core accounting functions, ensuring compliance with group accounting policies, procedures, and local laws/regulations. RESPONSIBILITIES

"Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy - Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents. Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie's Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc.. The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades."

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Assistant Manager supports shop/department managers in daily operations and is prepared to assume the manager's role when required, ensuring the shop maintains and consistently delivers exceptional customer service. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Junior Store Operations Specialist is responsible for assisting with various shop operational tasks and duties assigned by senior management, focusing on cash processes and sales floor operations. He/she is accountable for allocating cash, monitoring customer payment transactions, and coordinating the transfer of money, electronic cards, and invoices. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes. RESPONSIBILITIES

POSITION OBJECTIVE - Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales - Implement operating procedures at the store as per the company and Brand standards - Promote the Loyalty Program of the company for maximizing loyalty and repeat sales - Provide feedback to the Area Manager and Operations Manager with regards to employees and products Key Responsibilities - Brief and guide the staff on achievement of the daily / weekly / monthly sales target - Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss - Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs - Ensure minimal stock loss manage stockrooms - Implement the operating procedures at the store and ensure the brand and company's policies and procedures are adhered by all the staff at all the times - Apply creative techniques to achieve / exceed the store sales target - Ensure has the required stock levels to maximize the sales - Weekly audit the store administration and resolve discrepancies if any - Manage the daily roaster, leave and grievances of the retail staff - Maintain the visual merchandising standards at the stores all the time as per set VM standards - Promote the Club Apparel Loyalty Program of the company for repeat sales - Supervise the store and provide feedback to the Area Manager with regards to the employees and products - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be updated about the various brands of the group for suggestive selling to the customers - End to end store operations responsibility - Must be physically fit to stand for extended hours and heavy lifting

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Shop Manager is responsible for supervising store operations to ensure exceptional customer service, maximize sales, and profitability in line with company objectives. He/she manages inventory, maintenance, and ensures the shop's external appearance meets brand standards. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Shop Manager is responsible for supervising store operations to ensure exceptional customer service, maximize sales, and profitability in line with company objectives. He/she manages inventory, maintenance, and ensures the shop's external appearance meets brand standards. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes. RESPONSIBILITIES

POSITION OBJECTIVE Represent the company's high standards of personal presentation and demonstrate efficient time keeping, presentation and work flow.Maintain service of food to assigned task standards/spec/batch cooking. Key Responsibilities: - To ensure the mise en place of the section is performed to the high standard required at all times - To maintain the high presentation, correct plating and cooking of food at all times with guidance from senior chefs - To maintain the highest standard of cleanliness and up-keep of equipment - Confidently be able to run at least two sections in the kitchen - Maintain good working relationships with your colleagues and all departments - Fully understand opening and closing process and how to write and follow a prep list - Complete understanding and demonstration of spec knowledge and portion control - Cordinate and work with Chef de Partie and Commis Chef in every day operations.

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company's GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities. Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor's degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.